Shipping & returns
Shipping - All US orders are shipped USPS Priority mail or USPS Express mail. International orders will be shiped by USPS International mail. Shipping cost is based on weight of the products and calculated based on the weight and region where shipped.
Returns - Can be made up to 30 days after purchase. No worn (danced in) shoes are accepted for return. Please repack the order, enclosing the packing slip and mail back to Ballinvilla. (The method of shipping is up to the customer, but we suggest using a tracking number to ensure the package reaches its final destination.) A refund or credit of the value of the item and any taxes charged will be issued. Customer is responsible for the S & H charges in returning the items to Ballinvilla Products.
If returning for an exchange, the customer is responsible for the S & H charges for the new item to be sent out.
***No Returns are accepted on and SALE items.***