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Shipping & returns

Shipping - All US orders are shipped via USPS. Shipping cost is based on weight of the products and calculated based on the weight and region where shipped. Shipping is free for orders over $175 (USD).

Returns - Can be made up to 30 days after purchase and customer will be refunded.  No worn (danced in) shoes are accepted for return.  Please repack the order, enclosing the packing slip and mail back to Ballinvilla.  (The method of shipping is up to the customer, but we suggest using a tracking number to ensure the package reaches its final destination.)  A refund or credit of the value of the item and any taxes charged will be issued.  Customer is responsible for the S & H charges in returning the items to Ballinvilla Products.

If an item is returned after 30 days, and is accepted by Ballinvilla, customers will receive store credit only.

If returning for an exchange, the customer is responsible for the S & H charges for the new item to be sent out.

***No Returns are accepted FINAL SALE items.***